I took all of my kids with me to Target today. Yeah, you all know what that is like–lots of requests, lots of “where is your brother?” and plenty of forgotten items on my list. As I was checking out, there was a woman ahead of me on the phone, clearly in a hurry, and the cashier wasn’t moving fast enough for her. She rolled her eyes, first to herself and then she looked at me as though I was going to play along with her “can you believe this” game. I gave her a smile and a shrug as I managed my kiddos who were blissfully unaware of the drama ahead of us and placed my last items on the belt. Then the woman slammed on the counter, making us all jump, and said “COME ON!!!! Push the button!”
The cashier was a young woman with dark, curly hair and adorable glasses and looked vaguely familiar. When the woman slammed on the counter, she jumped and turned around, confused. Then taking it all in she said, “I’m deaf!” and pointed to a small handwritten sign on her register that said: HELLO, I’m deaf.
The angry woman didn’t seem to care. She rolled her eyes at me again, and this time I looked at my feet. The cashier also looked to me with tears in her eyes, and I tried to give her a little okay sign and smile. I wish I’d done or said more. When the woman snatched her receipt and walked off in a huff, I took my place in front of the register. The young woman looked at me and mouthed, “I forgot my badge today. Everyone keeps getting mad. That’s why I made the sign.”
I remembered why she looked familiar. She’d checked me out before but with a little tag under her name that said: “I’m Deaf.”
I felt terrible about the way she’d been treated and tried to tell her that it wasn’t her fault. I tried to find a way to show her that she was doing a good job, but I don’t know that I helped much. We were both shook up, and I’m sure she went home feeling heavier that day. Continue Reading →